ABOUT FIRST PROMISE

More Than a Care Company.

A Promise to Serve.

Compassionate care begins by seeing the person, not simply the need.

First Promise Care Services was founded with a simple belief: people deserve to be cared for with the same dignity, compassion, and respect we would want for someone we love.

Our work is grounded in service and inspired by the biblical principle of honoring our fathers and mothers. We understand that inviting another person into your home is deeply personal. You are not simply selecting a service. You are trusting someone with a person you love.

OUR STORY

A Promise Built on Compassion, Service & Trust.

First Promise Care Services was founded with a simple belief: people deserve to be cared for with the same dignity, compassion, and respect we would want for someone we love.

Our promise extends beyond providing care. It is a promise to listen, to respect, to communicate, to recognize the individual, and to walk alongside families through changing seasons of life.

That is First Promise.

Explore Our Divisions →
01

Listen

We take time to understand the individual, their needs, preferences, routines, and goals.

02

Respect

Every person deserves care that honors their dignity, individuality, and personal choices.

03

Walk Alongside Families

We believe strong care includes communication, partnership, and support for the whole family.

OUR PURPOSE

Guided by Purpose. Focused on People.

Our Mission

To provide compassionate, person-centered care and support that promotes dignity, independence, safety, connection, and quality of life while partnering with families and communities throughout the caregiving journey.

Our Vision

To build a trusted continuum of compassionate care where individuals of different ages, abilities, and needs can receive personalized support while families experience greater confidence, connection, and peace of mind.

OUR PHILOSOPHY

We Don’t Replace Family. We Support Family.

Families know their loved ones in ways no caregiver ever could. You know their history, routines, personality, preferences, what comforts them, and what matters most.

Our team brings trained caregiving support to that relationship. We listen, communicate, and work alongside families so the person receiving care is supported by a stronger circle of care.

You Know Your Loved One

Families bring the history, relationships, routines, and understanding that only they can provide.

We Bring Caregiving Support

Our team provides trained, compassionate support shaped around the individual’s needs and preferences.

Together, We Create Stronger Care

Partnership between families and caregivers creates greater confidence, continuity, and support.

OUR VALUES

The Values Behind Our Promise.

Compassion

We lead with empathy, patience, and kindness.

Dignity

Every person deserves respect regardless of age, health, disability, or level of independence.

Service

We believe caregiving is meaningful work and an opportunity to serve others.

Partnership

The strongest care happens when individuals, families, caregivers, healthcare professionals, and community partners work together.

Integrity

Trust is earned through honesty, accountability, communication, and dependable service.

Individuality

Every person has their own story, abilities, culture, preferences, routines, and goals.

OUR DIVISIONS

Three Specialized Paths of Care. One First Promise.

First Promise Care Services brings together three specialized divisions, each designed to support individuals and families through different needs and stages of life.

01

First Promise Home Care Services

Hands-on in-home care and assistance with activities of daily living for individuals who need more direct support to remain safe and comfortable at home.

Home Care Services
02

First Promise Independent Care

Companionship, wellness, transportation, social engagement, and everyday support for individuals who want to remain independent, active, connected, and engaged.

Independent Care
03
COMING SOON · Q4 2027

First Promise Developmental Services

Person-centered services supporting adults with developmental disabilities and their families.

Developmental Services
OUR LEADERSHIP

Leadership That Understands Care.

Dyna R. Jones

Founder & CEO

Read Dyna's Story →

Ann Llanes

Home Care Division Manager

Marsi Haney

Independent Care Division Manager

Maria Unas

Developmental Services Division Manager

READY WHEN YOU ARE

Let’s Find the Right Care Together.

Whether you’re looking for care for yourself or a loved one, referring a client, or simply have questions about First Promise services, our team is here to help.